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Guarantee Policy

Milk Brand Products

We offer 100% Risk Free Purchases on Pivit brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk.  If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange.  Each product page will specify which the length of the product’s guarantee.  

Only products purchased through milk-medical.com are automatically registered in our guarantee program.  Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.


Please also note that product must be purchased through Pivit or an authorized retailer for the guarantee to be valid. Authorized retailers include:

  • com: LDR Supplies LLC
  • com: Milk
  • com: Milk
  • Counterfeit or replicas items are not covered by Milk’s Guarantee policy
  • Products purchased used or through re-sale are not covered. 
  • Each purchase can only receive one guarantee redemption. We cannot continually refund, replace or exchange your product.
  • After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
  • Shipping charges are non-refundable.